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How We Safeguard Your Information

by aline on January 29, 2015

 

Dear Valued Client,

As you may have heard, another local dry cleaner recently suffered a data breach and their customers’ names and credit card numbers were hacked. I’m writing to assure you of the safety of your personal and financial information with Gadue’s Dry Cleaning.

Here are the steps we take every day to keep your information safe:

- Updated Point of Sale System

Nearly three years ago, we upgraded all of our computer systems. We switched point of sale systems to an industry-leading company called SPOT. (Find SPOT online at www.spotpos.com.) Our software is tested regularly, and updated monthly.

- Encrypted Credit Card Swipes and Tokenization

As soon as the technology was available to us through SPOT, we upgraded to encrypted credit card swipes and the tokenization of credit card numbers. This means that your credit card numbers are never stored or transmitted in plain numerical format in our system, even from the very moment that we swipe your card. All credit card numbers held on file at Gadue’s are stored as long strings of non-sensitive numbers called “tokens”. When we charge a credit card, that token is sent to our credit card processor, PayPros, and decrypted there. Between Gadue’s, SPOT and PayPros, PayPros (www.paypros.com) is the only one who actually has access to your full 15 or 16 digit credit card number.

We at Gadue’s consider keeping our clients’ information safe one of our top priorities. We have invested in the absolute best technology available to secure your privacy, and we will continue to do so. If you have any questions or concerns, please do not hesitate to reply to this email directly.

Best regards,

Aline Gadue Stirling
President

 

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Prepare Your Table Linens For The Holiday Season

by aline on November 17, 2014

Holiday dessertsNow that Halloween’s shuffled offstage, we’re staring down that high-intensity stretch of the holiday season when your weekly planner starts filling up with big family and friend get-togethers.

As joyous as these communal celebrations can be, there’s no question it’s a stressful time—especially if you’re the one hosting. In particular, the state of your table linens may be weighing on your nerves, given all the feasting that defines Thanksgiving and the other year-end festivities.

Gadue’s Linen Services

First off, let’s acknowledge the obvious: Maintaining an immaculate tablecloth that’s nonetheless designed for heavy use with food-laden plates and brimming wineglasses can seem a cruel and unreasonable standard.

There’s hope, though. Whether you need to prep your linens for an upcoming meal or restore them afterward, trust Gadue’s to do the job with our trademark care and precision!

Table linens pose quite a challenge for cleaning. They’re often inherently delicate, and the more ornate can have a great deal of textural variety, from detailed embroidery to fancy trim. And for many, linens are expensive long-term investments—or treasured, invaluable family heirlooms. Improper cleaning can damage or outright ruin these materials, so it’s well worth it to turn to the experts.

Gadue’s has the skill and expertise to safely clean any kind of table linen. After we’ve tended to your tablecloth, it’ll look brand new—ready to impress your guests in a dinner display worthy of a glossy lifestyle magazine. Martha Stewart has nothing on you when you have Gadue’s linen service on your side!

And Speaking of Linens

Our linen service isn’t just confined to the realm of the dining table. We can also get those bed sheets of yours into hotel-worthy form! C’mon: You deserve sheets of the highest quality to support your beauty sleep, which at its best always feels deliciously luxurious.

Transforming your home linens for the better is made blissfully easy with Gadue’s linen service. We can help you get ready for those holiday gatherings—and the restorative slumber you need this time of year more than any other!

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How To Make A Halloween Costume With Wire Hangers From Your Friendly Neighborhood Dry Cleaner

October 19, 2014

You know you can count on Gadue’s Dry Cleaning for restoring garments to good as new condition. Did you know, though, that we can also help you lock down a Halloween costume for you or your child? That’s right: Our dry cleaning hangers can become the (hidden) centerpiece of a stellar—and affordable—set of angel/butterfly/ladybug wings! [...]

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4 Ways To Prepare Your Home For The Winter Season

September 23, 2014

Yes, there are still some precious weeks ahead of picture perfect autumn weather (hopefully)—mild temperatures, sunshine and loads of fall foliage for leaf peeping. That said, this is also the time of year to begin facing the reality of the upcoming winter. The snowy season’s demands can be intense, and you’ll want to make sure [...]

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You’ll Never Have a Problem with a Claim at Gadue’s

June 17, 2014

How is Gadue’s Dry Cleaning fundamentally different from other dry cleaners you may know? Well, for one thing, Gadue’s handles claims better than anyone else. How so? Simple: We put our relationship with our client first. Here at Gadue’s, we handle more than 10,000 garments every week. That’s a lot of pieces. And, like anyone, [...]

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Spring Cleaning—It’s A Lifesaver (Really!)

April 21, 2014

Spring’s in the air—and after our heavy-duty Vermont winter, it feels mighty good. It’s the season for spring cleaning, putting that pent up cabin fever energy to good use removing clutter after a long hibernation. Spring cleaning isn’t just about tidiness: It can be an important safety measure as well. Besides fundamentals such as ensuring [...]

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Care Labels: The Good, The Bad & The Ugly

April 3, 2014

If you find the care labels on clothes confusing and inconsistent, you’re not alone. The Federal Trade Commission (FTC) tightly regulates those labels, mandating that they be clearly legible, written in English, affixed permanently to the garment, accessible at the point of sale, and appropriate and adequate for the material in question. In an explanation [...]

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The Ultimate Combination: Dry Cleaning, Wet Cleaning, Laundry and Spot Cleaning

February 16, 2014

When we receive a garment here at Gadue’s Dry Cleaning and assess its needs, we choose one of four cleaning tracks—dry cleaning, wet cleaning, laundering, or spot cleaning—or a combination of them. At the most basic level, dry cleaning, wet cleaning, and laundering share a certain general approach: a solvent and a detergent (dry cleaning) [...]

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What, actually, IS dry cleaning?

February 10, 2014

Your average layperson probably has some idea of what “dry cleaning” is, but a clear-cut definition is hard to come by. The name itself is misleading, so perhaps it’s no surprise. Let’s break down the basics of dry cleaning—and then talk about what sets Gadue’s services apart. A Brief Introduction and History The short answer [...]

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You Pay No More For Home Delivery Than For Service At Our Stores

December 23, 2013

Why pickup and drop off your own clothes, pay for the required gasoline and fight the cold? Especially when, for no extra charge, we’ll retrieve your garments from your home and return them to you cleaned, dried, and pressed to your exact specifications. That kind of convenience is nice any time of year, but all [...]

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